How To Keep Your Store’s Customers and Employees Happy

Image of guest line at the counter of a Gong cha bubble tea store

What’s the secret to happiness? Bubble tea of course. See how Gong cha tea franchise owners keep their guests and staff members satisfied all year long with key perks and business strategies. Keep reading to learn more.

HOW TO KEEP GUESTS HAPPY

PREMIUM PRODUCTS AT YOUR TEA BUSINESS

Our premium ingredients and highest quality flavors attract attention from all over the world. We use only the best ingredients and ensure the process is done right every time—from the tea production and cultivations steps to fermentation and purification. To us, it is an art that we can pass down to bubble tea franchise owners like you to help create a well-loved, premium experience for your guests.

It is because of our attention to detail and emphasis on quality that guests are excited for our traditional and new drinks alike. They know that they’re getting the best bubble tea every time, and they’re happy to keep coming back time and again.

PERSONALIZED EXPERIENCE AT YOUR BUBBLE TEA FRANCHISE

Gong cha customers come into our stores for the bubble tea, and they keep coming back for both our premium ingredients and the personalized experience. Every staff member at your bubble tea franchise is expertly trained to help your guests find the right drink for them. They know the ins and outs of each tea and how they work with our toppings and preparation styles, so they’re ready to help guests select from over 600 different combinations.

Gong cha staff members’ expertise keeps our guests happy, too, because they feel welcomed into the space and unintimidated by our variety of options. Each guest at your bubble tea business knows they can trust your team and receive a personalized, one-on-one experience they can’t find anywhere else.

HOW TO KEEP STAFF MEMBERS HAPPY

WELCOMING TEA BUSINESS ATMOSPHERE

Like our customers, Gong cha treats our staffs with the utmost respect. They are the ones who become the face of the business for our guests and franchisees like you, so it’s important to help them feel welcome every day when they come to work. That’s why we’ve created and continued to foster an inclusive atmosphere in each of our 1,650+ bubble tea franchises worldwide.

Your staff will feel appreciated by the sense of comradery and fun-loving nature that your tea business encourages. They’ll also find a sense of fulfillment in helping guests identify their favorite drinks, interacting with new people on a daily basis, and forming friendships with other staff members. Together, this can keep each member happy at your bubble tea franchise and your entire staff excited to be a part of Gong cha.

PERKS OF WORKING AT A BUBBLE TEA FRANCHISE

If you’re working at a tea business, you should certainly be able to enjoy the bubble tea yourself, too. We encourage our staffs to try different flavor combinations, so they’re prepared to help guests find the right flavors for them. It’s also a huge plus for staff members at your bubble tea franchise because they get to try seasonal or holiday drinks before anyone else!

GET STARTED WITH A TEA BUSINESS AT GONG CHA

Ready to make guests, staff members, and yourself happy all at once? Contact the franchise team at Gong cha to see what territories are available and how you can claim the right one for yourself today.

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